We Are Hiring + a Playlist
Words by: Maggie Laubscher | Music by: Abby Yemm
Want to work for The Nelle? We are in search of a phenomenal community manager for Nelle HQ. Here are the details…
THE JOB: Community Manager, a full-time, in-person position at our Crossroads HQ building in KC.
WHO WE ARE: The Nelle is an arts & social club in the Crossroads neighborhood of Kansas City. We are part lounge, part launchpad: a ‘third space’ for Kansas City. We are a retreat between home and work where members can find inspiration in each other, relax, workout, socialize and self-care. We are a space where arts and community are primary pillars through diverse membership and programming. Both modern and sophisticated, The Nelle was built with the intention to serve in a genuine environment for empowered thought, inclusion and connection. This is where work + life comes together.
OUR VIBE: The Nelle culture is our heartbeat, it’s in everything we do. Our culture is to take care of others, to lead with respect, to expand our minds. We are pro-Black, pro-women, pro-entrepreneurs, pro-art, pro-LGBQTIA+, pro-you. We treat networking and creating as a lifestyle. The Nellie vibe is sly humor and chic style and wild thoughts and bravery and humility and empathy and strength.
WHERE WE HQ: In the heart of KC’s Crossroads neighborhood, The Nelle HQ building sits at 1818 McGee Street, between 18th and 19th. We are proudly tucked between Novel, Green Lady Lounge, Christopher Elbow Chocolates and countless other local spots. Crossroads Arts District is everything we love about Kansas City: local, walkable, artistic, and thriving.
For the building, we’ve beautified it while keeping historic elements. That means exposed brick, casement windows, terrazzo flooring and wood details, plus some cushy velvet sofas, vintage rugs, crystal chandeliers, delicate accent pieces and bold artwork. The first floor has a beautiful open floor plan with plenty of living space. A smaller nook off the second floor offers perfect library vibes, and the top floor is dedicated to our athletic club, run by TUF Club.
THE ROLE: The Community Manager is the first impression for arriving members and guests. You represent The Nelle and all we are. You multitask, help keep HQ running, and set the mood. You maintain the front desk, greet arriving guests, check in members, provide tours, answer phones, make reservations, and more. A Nelle Front Desk Liaison is naturally hospitable, proactive, multi-tasking and level-headed, always professional and eloquent.
THE DUTIES:
Keep our front desk welcoming + tidy
Be our first impression for arriving members
Check members in to HQ
Handle member + guest inquiries and other matters that arise
Serve as a guide to all things HQ - property layout, hours, fitness classes, events, reservations, etc.
Elevate the member experience
THE SKILLS:
Strong phone etiquette
A positive, welcoming attitude
A flexible mindset
Adept at speaking politely and articulately to our members + guests
Willingness to go above and beyond
Ability to learn quickly on the job
Multi-tasking
Detail-oriented and organized
Know-how in Google Drive and OpenTable
Strong communication skills
WHAT WE OFFER: The Nelle offers competitive pay, opportunities for growth and a sense of community.
